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With loving care, my jewelry will last for years! I want you to be completely happy with your jewelry & feel wonderful wearing it.
After you receive your piece in the mail, if you are not satisfied, please email me immediately, (and no later than 10 days after receipt) and I will give you a Return Authorization Code. Once you have your Return Authorization Code, send your piece back to me, and I will issue a full refund of your purchase price, less your shipping charges.
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Should any item break during the first 90 days, and you feel it is through no fault of your own, I will repair it free of charge! This does not include accidents & mishaps. Should an accident occur, I might charge a fee for repair of the piece, based on degree of damage, and amount of time necessary for repair. Please note that some pendants & stones are one of a kind, and may not be able to be replaced.
Please see my How to care for your jewelry page which describes in detail the best way to prevent damage. It is VERY important to care for Artisan jewelry!! I recommend having your bracelets restrung periodically to maintain their strength and stability. Contact Me anytime for this service!
To order a polishing cloth for shining sterling silver, click here.